May perhaps 31, 2017 at nine:eighteen am It's not my very first complaint but my situation still has not been resolved And that i don’t know how to proceed. I do all the things I am informed to complete and still it does not get solved. This has been an ongoing concern given that Could three, 2017 Once i signed up for that bundle offer with Immediate Television, telephone and Online. It commenced Once i couldn’t get anyone to agenda an appointment for me to hold the telephone and Online installed. I at last obtained it scheduled for May well 19, 2017. The next day I found out which i had to select my father up from Chemotherapy so I identified as to reschedule till Might 22, 2017. I called 4 moments and did chat and was confident that it were adjusted. I also received a connect with from James during the porting Office that my amount were ported Which they would be out on Might 22, 2017 to finish installing my cell phone. I took the day off. No-one ever showed up to install the phone or World wide web. I contacted chat and was assured that they would be out that working day (May well 22, 2017). No-one at any time confirmed. I known as the escalation Section on Tuesday May well 23, 2017 and was instructed that they had occur around the 19th Which no one was property. They then transferred me towards the get department where I used to be told which the get were closed Because the work were performed. How can the get be shut in the event the function had not been finished. They then transferred me towards the repair service Division given that they stated this was now a fix not an buy. The fix department gave me the runaround and would not inform me what The difficulty was and wouldn't routine everyone to return out. They then transferred me to a Ms. Black who knowledgeable me that considering that my cellular phone was still Lively with Time Warner Customer support needed to do anything or they may not end the put in. I questioned her why no person had referred to as me and he or she reported they don’t call customers when You will find there's problem. I advised her about all my phone calls, my rescheduling and my connect with from James and he or she proceeded to tell me that she didn’t believe me Which I was lying. She claimed this a minimum of ten occasions. She instructed me I would need to call customer service the next day since it was 6:00 and they closed at seven:00 so I couldn’t speak to them.
May possibly 22, 2015 at 11:forty four am My household and I are actually with AT&T for a really very long time. I didn’t have any difficulties until I included an 2nd account for World wide web only. Well they have however send out deliver a bill for one of several accounts and each and every time I connect with I receive the run all around. They gave me a new account number and isn't billing that account. These are billing the outdated account that now not will work.
July 26, 2015 at 11:forty am I would like to know what type of business att Store amount k936 1505 Texas Ave S University Station Texas 77840 is operating there previous I believed it absolutely was a wi-fi store,not a business for employes ie ( Dina Valdez ) for being utilizing as a method to hook up with married Males . Pass up Dina Valdez guess she thinks it Okay to store her own amount into my husbands mobile phone all through a different phone invest in and tells him to connect with her to head out .
STACEY: Moreover I didn't even Enroll in automatic payment. The sales particular person said my card might be billed only if I did not shell out and that is was not vehicle shell out
Oct 22, 2015 at eleven:21 pm I haven't been so mad in all my lifestyle. My oldest son got married past yr. His contract on our wireless account won’t be up right until Dec. so Now we have retained him on our account. They may have graduated from college or university and began Positions within their preferred field. Simply because he features a telephone on our account, and since he has to offer a Get in touch with phone number, he gave them the range he has on our account. And now anytime he tries to pay out his costs for u-verse and immediate Tv set, they try to submit it on my account. The primary two periods it took place, I didn’t understand who was performing it and told them that I didn’t create a payment and they had far better not choose funds from my ck’ing account. The next time it happened, I really received ample information and facts within the agent I used to be Talking to that I finally found out what was taking place. So I informed them to not post it being a payment to my account because it was for their account. They mentioned that he would have to connect with once more and provides their account variety rather than a contact number.
June 26, 2017 at 9:00 pm Has any person observed the comment /complaint I remaining previously today which was right underneath Carla’s remark/ grievance has disappeared from this post/ team? Effectively that’s Alright for the reason that I've it saved and shows all. I hope y’all read it since this has become occurring considering that September of past calendar year. Why was my complaint faraway from the site?
It seems your service reps and also their supervisors are so Inadequately TRAINED which they do not know what I am discussing.
w/wasted time & effort and hard work and no mobile phone no Resolution can flip your telephone off at will but can’t flip click here for more it again on w/ evidence of payment. Soar thru unlimited hoops to finish up with
AT&T U-verse is usually a wired technique, much like cable, other than that it makes use of cell phone strains to deliver the signal. At present, AT&T U-verse subscribers will get what quantities to our immediate broadcast feed; generally, a series of present-day
September 9, 2015 at eight:fifty two pm On Aug. 06, 2015 I known as AT&T to resume agreement and find out if there have been any promotions on my U-Verse. I was promptly connected to direct Television set and immediately after very long discussion I requested the Woman to be sure to change me to U-verse as I didn’t want Immediate Television set. I spoke to the lady through the identify of Lovette outside of Pensacola Florida. I was assured a different promotion and to make an extended story limited the Sept bill was under no circumstances modified. After i named At&t again Sept 08, 2015 the gentleman’s title Christopher away from Sacramento California advised me that it was not possible what Lovette experienced quoted me.
October 30, 2017 at one:27 pm Been AT&T Modest business and private Shopper since 1940’s when it absolutely was Bell Telephone, previous to breaking it up. Under no circumstances changed. As well as the evil in the Patriot Act has allowed AT&T to dump on all of it’s prospects as it collects facts for The federal government, which everyone seems Alright with, considering the fact that Every person purchases into your Idea they don't seem to be any risk until finally The federal government says they are (get up, The us!)…
On April 27th agene I tried to increase a new phone line to my present Mobil account and yet again discover here I had been within the mobile phone for two ½ hrs being forced to start throughout with this correct problem, I was promised a phone again since it was taking so long to test to fix this concern, I never ever been given a contact again.
I created sure to check with that each of my phone calls to ATT are now being recorded so you can confirm my story is equally as I publish it right here. Initial Rep was Gloriane ID #GB0803.
telephone quantity for now just re-link the Television, She told me she couldn’t and went off. She disconnect it and she or he could re-hook up it she refused and hung-up the telephone while I was talk to her. I referred to as again and spoke with Dominque who presented the worst customer care he stated which the supervisor was in dispose and no other supervisor would contact the account and he instructed me I used to be Hearing him. Once again I questioned for virtually any supervisor, he stated someone would phone be back within the hour it’s now 1:13pm 12-24 and I Haven't heard from the supervisor and he hung-up also. I called the number within the welcome deal and it had been the sales Division he hear and transferred me to someone in Miami who was quite nice and helpful he reported that The TV and Phone has absolutely nothing to try and do with each other he requested me to explain my containers I've 4 packing containers with ATT with fobs in addition to a corner of the machines. he then transferred me to Tech Support and Learn More it two several hours later on no Tv set And that i experienced to inform her the complete story all once more.